FAQ: Healthcare

Q: As a healthcare organisation, can we contact individuals in relation to COVID-19 without having prior consent?

Data protection law does not stop Government, the Health team or health professionals, from sending public health messages to people, either by phone, text or email. Nor does it stop you using the latest technology to facilitate safe and speedy consultations and diagnoses. Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health. We remain available to support any controller/processor that is looking to put in place measures to contact Islanders during this pandemic and to work with them to ensure that any measures they do put in place are compliant with data protection legislation. 

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